New & Improved TerraPoints

We have upgraded the software that runs TerraPoints to give you a better user experience with enhanced features.

DON’T WORRY, WE’LL TAKE CARE OF EVERYTHING…

* You have not lost anything.
* The rewards you are saving to redeem will remain the same.
* You will still check in using the iPad in the lobby.
* Your points will still be valid at ANY location.
* You will now be able to redeem rewards on your phone using your digital wallet!

POINT VALUES HAVE BEEN SIMPLIFIED.

Visits will now earn you one (1) point, easier to keep track of. Rewards are changing to match, what was a 100 point reward will now cost 4 points. 200 point reward will now be 8 points and so on.

click image below to exand

EXCITING NEW FEATURE, YOUR DIGITAL WALLET!

You will have access to a personalized “Digital Wallet” where you can redeem rewards and check your point balance easily.

How to use your Digital Wallet:
When you check in on the iPad, you will receive a link to your Digital Wallet. You can also ask any Budtender to have this link sent to your phone. In the wallet, you can edit, update and add information to your profile. You can also use the wallet to redeem rewards. To do this, simply access you wallet, click on the rewards button and select the reward you want to redeem. Show the redemption screen that pops up your Budtender to get your reward. The redemption screen has a time limit, so be sure to use this method when you are already at one of our locations. Users without smartphones can redeem rewards with their Budtender.

If you do not have a link to your Digital Wallet:
We sent an SMS to all users with a link to their wallet. If you did not receive one, it may be because you opted out of receiving text messages from us. You can ask your Budtender to opt you back in and send you the SMS with the link. Once you get this message, if you care to opt back out, you can simply reply “stop” to that text.

IF YOU DO NOT HAVE/USE A SMARTPHONE:

Simply check in on the iPad to earn you point, then ask your Budtender to redeem your reward – they will take care of the rest.

Please contact us with any question. Terrapin Care Station thanks you for being part of our family.

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